5

Truck ready when promised. Thank toud

5

Dirk's got me in and out in a very timely manner and their work and professionalism has always been top notch.

5

Excellent service. Quick turnaround & friendly staff. I’m very happy.

5

Excellent job,kept me well informed.

5

Prompt and excellent service

5

Fantastic repair experience. Customer service was outstanding, professional and personable as well as providing me with shuttle service to and from my home. The repair was completed when they said it would be and I was provided full details to include showing me pictures of the work performed. My transmission is now performing better than new and I would definitely recommend Dirks for any automotive repairs.

5

Thank you for your staffs efficiency while troubleshooting my vehicle.

5

From the initial phone call till the delivery of our truck each conversation was extremely courteous and professional. I can’t say enough about your willingness to honor your original quote even after you discovered that the transmission had some additional parts. You will get all my recommendations for transmission repairs

5

efficient and personable

5

I don't often leave reviews of businesses but the people at Dirk's Automotive deserve all the applause they can get. In early June, my wife and I were returning from a family vacation on Lake Shasta. On our way home to San Diego, we had planned to stop by and visit family living near Grass Valley. However, our car gave out (severe engine problems) as we were driving near Orville. We were towed into Dirk's late in the day. The staff there, especially Brenda, welcomed us, realized we were feeling overwhelmed and arranged for a hotel room for us at the local casino. Not only did they store our car for the night but they found place in the shop area for our Kayak trailer. Brenda took us to the hotel, her daughter picked us the following morning, and, drove us to the Uhaul rental office so we could arrange transportation. The crew at their shop helped us load up our kayak trailer into our rental Uhaul so we could go home. ( the car was a loss and now lives in Orville.) We were two people who were exhausted and feeling overwhelmed and Brenda and all the crew at Dirk's make a point of looking out for us and helping us get back on the road to our home in San Diego. These people are amazing and we thank them for being so kind!

Dirks Automotive and Transmission is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Dirks Automotive and Transmission - Oroville (530) 534-1672, Dirks Automotive and Transmission - Chico (530) 330-5264 if you have any issues in accessing any area of our website.