2003 Honda Civic Hybrid experienced the dreaded 'IMA' failure, meaning that the hybrid battery pack was failing. 152,000 miles. Big problem. The team at Dirk's took on the job and worked through all of the issues and the steep learning curve, since this was a unique situation. Vendors promised things that did not come to pass, parts had to be returned, etc. But, we now have a fully functioal hybrid car again.